OpenAI works to repair ChatGPT, other applications after crash [Video]

OpenAI is working to fix an issue that caused major outages in its applications, including ChatGPT.

A statement from the artificial intelligence (AI) company, posted on the social media platform X just after 4 p.m. ET Thursday, noted “most” of ChatGPT, the API and Sora were down.

An error status page shows OpenAI identified an issue with high error rates on ChatGPT, the API, and Sora at 2 p.m. and began investigating.

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OpenAI said the issue was caused by an upstream provider, which is a company that connects a local internet service provider‘s network to the internet.

Two additional updates at 3 p.m. and 4 p.m. noted OpenAI was “continuing to work on a fix for [the] issue.”

As of 6:30 p.m., ChatGPT and the APIs were partially recovered, and Sora was fully operational.

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