Costco members on social media have highlighted some things about the warehouse retailer that they believe could be improved.
While there are a lot of things to love about Costco, members in Costco-dedicated subreddits have identified the retailer’s crowds, layout and website as at times being painpoints in their shopping experience.
In a Reddit thread last month focused on the positives and negatives of Costco, multiple people pointed to crowds at the retailer’s warehouses, with one user describing them as “nuts.”
“I love Costco and I know the products are good and the politics are good but i seriously cannot do the parking lot space wait and the long lines every time I need a quick item,” another Reddit user said.
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“Whenever I go to Costco, regardless of the day or time, I run into enormous crowds, with the checkout line averaging midway toward the back …