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Fact-checking posts about UnitedHealthcare claim denial rate [Video]

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Corporate Business Marketing

The feds and private health insurers don’t make comprehensive data on claim denials available to the public, making it impossible to VERIFY denial rates.

UnitedHealthcare CEO Brian Thompson was gunned down outside of a Manhattan hotel on Wednesday, Dec. 4. Luigi Mangione, 26, has since been arrested and charged in the killing.

In the days after Thompson’s death, UnitedHealthcare came under fire on social media over its alleged high rate of health insurance claim denials.

A chart shared in many viral posts across social media shows claim denial rates for major insurance companies. UnitedHealthcare’s denial rate is highest at 32%, according to the posts. 

VERIFY investigated available data to determine whether the viral chart is accurate.

THE QUESTION

Does UnitedHealthcare deny patients’ claims at the highest rate of any major insurer, like the viral chart claims?

THE SOURCES

THE ANSWER

The claim that UnitedHealthcare denies patients’ claims at the highest rate of any major insurer is inconclusive. The …

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