Some social media users reported being out of service for hours on Tuesday.
PHOENIX — A software issue that disrupted some AT&T customers Tuesday has been resolved, according to an AT&T spokesperson.
Several social media users reported being out of service for hours and most users were not happy with the reported lack of response from the company.
AT&T is trying to pull a Jedi mind trick. Our phones aren’t working…. their response “There are no outages.” It’s been hours; at least I have the decency to acknowledge the problem. @ATT pic.twitter.com/42b4n2tDmw
— Jennifer Meaders (@JenniferMeader3) August 28, 2024
The company said in a statement to 12News that the software issue “disrupted the ability of a limited number of our customers to connect to our wireless network. We apologize for the inconvenience, and we appreciate our customers’ patience as we worked to resolve this issue.”
The company did not say exactly how many customers were affected.
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