‘Disastrous,’ says Lowe’s shopper as he slams store’s checkout switch-up – the move has driven him to ‘mom & pop store’ [Video]

A LOWE’S shopper slammed the hardware retailer’s self-checkout switch-up.

The customer claimed the newly implemented self-checkout lines are “disastrous” and threatened to take his business elsewhere.

An X user took to social media to share his experience at Lowe’s.

The former customer claimed he had to wait a “drastically” long time to use the self-checkout line.

“@Lowes your decision to do away with cashiers and use self checkout is disastrous,” he wrote.

“The wait time to checkout has drastically increased and now people with large loads (like lumber) block the open kiosks, so you have to wait!

“Taking my business to a mom & pop store!”

His experience isn’t the first time a shopper has complained about Lowe’s self-checkout kiosks.

Another customershared, “@Lowes …