Has AI fundamentally changed personalization and marketing strategies? [Video]

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Watch Kathryn Murphy, SVP of Product at Twilio, and Rick Kenney, Managing Director of Leading Lights and former Head of Consumer Insights at Salesforce, dive into Twilio Segment’s fifth annual State of Personalization report. In this insightful discussion you’ll learn why AI has fundamentally changed personalization and marketing strategies and how businesses can implement these insights.